GoMotel
Run your motel without living at the front desk.
- rooms
- 8–60 rooms
- staff
- 1–3 people
- departments
- One team, many hats
- Estate
- Single property
- No complicated hotel software.
- Click, drag, and run the property.
- Made for owners, not IT departments.
Products
One engine. Three shapes of property.
A roadside motel, a boutique hotel and a resort group do not need the same software — but they do need the same thing to happen when the phone rings. Pick the tier that matches how your property actually runs.
gohotel Pro
Give a smaller hotel the service capacity of a much larger team.
- rooms
- 40–250 rooms
- staff
- 10–60 people
- departments
- 4–8 departments
- Estate
- One to a handful of properties
- More service capacity without more operational complexity.
- Every request has an owner, a clock and a close.
- The front desk stops being the switchboard.
gohotel Premium
Every department, every property, one intelligent operating layer.
- rooms
- 150–2,000+ rooms
- staff
- 100–2,000 people
- departments
- 20–32 departments
- Estate
- Multi-property, multi-region
- One conversation can become four bookings and an approval.
- Brand rules at the top, property knowledge at the bottom.
- Run it in our cloud, your cloud, or inside the property.
Three products, one engine
Pick the shape of your property.
The voice layer is the same. What changes is how many teams, languages and properties sit behind it.
Property profile
- rooms
- 40–250 rooms
- staff
- 10–60 people
- departments
- 4–8 departments
- properties
- One to a handful of properties
On the phone
- Reservation calls with live availability
- Rate, package and policy questions
- Group and extended-stay enquiries
- Restaurant reservation calls
- Callback and voicemail replacement
- Overflow from the front desk queue
In the room
- Housekeeping requests
- Maintenance and engineering reports
- In-room dining
- Restaurant reservations
- Laundry and pressing
- Luggage and bell desk
What it says to a buyer
- “More service capacity without more operational complexity.”
- “Every request has an owner, a clock and a close.”
- “The front desk stops being the switchboard.”
Advertising sequence
The same product, three sizes of property.
Nothing is rebuilt as a hotel grows. Rooms, teams, departments, workflows and properties are added to the interface that is already running.
Compare
Everything, side by side.
If a capability is not listed, ask us rather than assuming — the answer is usually about scope, not possibility.
| Capability | GoMotel | gohotel Pro | gohotel Premium |
|---|---|---|---|
| AI voice | |||
| External reservation calls | Included | Included | Included |
| In-room guest service calls | Included | Included | Included |
| Languages | 1 primary | Up to 3 | Custom set |
| Warm transfer to a person | Included | Included | Included |
| Call summaries and transcripts | Included | Included | Included |
| Sentiment and outcome analysis | — | Included | Included |
| Operations | |||
| Room board and front desk | Included | Included | Included |
| Department routing | — | Included | Included |
| SLA timers and overdue alerts | — | Included | Included |
| Triage and assignment queue | — | Basic | Full |
| Human approval gates | — | — | Included |
| Multi-property console | — | — | Included |
| Platform | |||
| Webhooks and REST API | Basic | Full | Full |
| PMS / CRS integration | On request | Included | Included |
| CRM / POS integration | — | Included | Included |
| SSO and audit logs | — | — | Included |
| Private cloud or on-premise | — | — | Included |
| Support | Standard | Priority | Dedicated + custom SLA |
Pricing for each tier is on the pricing page, including the AI-voice-only option.
Your hotel is already receiving calls.
Now let every call become service.
Pilot properties are being accepted now. A voice-only pilot on one property starts with your existing phone number and your existing systems.
The hotel that answers.