AI Voice
GoMotel Voice
An AI receptionist for a single owner-run property.
$149per property / month
- 300 included AI voice minutes
- $0.12 per additional minute
- One property
- External booking calls
- In-room requests
- One primary language
GoMotel
Run your motel without living at the front desk.
An AI receptionist for the roadside property, plus a management screen simple enough that the owner is the only administrator it ever needs.
- rooms
- 8–60 rooms
- staff
- 1–3 people
- departments
- One team, many hats
- Estate
- Single property
The staff side
What GoMotel looks like on a shift.
A guided, step-by-step walk through the console — play it, pause it, or jump to any step.
All figures, names, rooms and guests in these environments are synthetic. No real property, guest or customer data appears anywhere on this site.
Target property
Built for a particular kind of property.
Not every hotel needs the same system. This is the shape of property this tier is designed around.
- Owner-managed motels
- Properties with roughly one to three staff
- Budget properties
- Independent roadside hotels
- Inns and guesthouses
What the agent handles
Two phones, one agent.
The line on your listing and the handset beside the bed are different jobs. Both are covered, and both write into the same record.
External calls
Before the guest arrives
- Answer calls at any hour
- Check room availability
- Explain room categories
- Quote live rates
- Explain tax and deposit rules
- Explain cancellation policy
- Explain pet and parking policy
- Answer check-in and checkout questions
- Create reservations
- Update reservations
- Cancel within policy
- Capture guest details
- Send confirmation messages
- Answer frequent questions
- Transfer to a person
- Cover after hours
- Absorb call overflow
- Speak the caller’s language
18 handled without a person.
In-stay calls
While the guest is here
- Towels
- Toiletries
- Water
- Pillows and blankets
- Cleaning requests
- Maintenance reports
- Breakfast times
- Wi-Fi details
- Parking questions
- Shuttle timing
- Taxi requests
- Wake-up calls
- Late checkout
- Lost items
- Noise complaints
- Property policies
- Emergency escalation
17 handled without a person.
Platform modules
If you want the whole system, this is what is in it.
Optional. Every one of these can also stay in the software you already run — the AI works either way.
- Dashboard
- Front desk
- Room board
- Reservations
- Walk-in check-in
- Guests
- Housekeeping
- Billing
- Payments
- Charges
- Invoices
- Reports
- Room types
- Rates
- Policies
- Staff
- Booking-source analytics
One call, start to finish
A 2:40am call, handled
- 01
The phone rings after the office light is off.
- 02
gohotel answers, checks tonight’s availability and quotes the rate with tax.
- 03
The caller books a queen room; a reservation is created and confirmed by text.
- 04
The room board updates before the owner wakes up.
- No complicated hotel software.
- Click, drag, and run the property.
- Made for owners, not IT departments.
Integrations
Keep your existing system. Add the AI that makes it answer.
Nothing here requires you to move off the software you run today.
PMS
REST API, nightly sync, or file drop where no API exists
CRS
REST API or message queue
CRM
REST API and webhooks
Channel manager
Channel manager API
OTA distribution
Via your channel manager or the OTA’s own connectivity programme
POS
REST API or middleware
Payment
Hosted payment links and tokenised references only
SIP / PBX
SIP registration or trunk hand-off
Staff messaging
Webhooks and native apps
Guest messaging
Provider APIs under your own sender identity
Compare
Where this tier sits.
The same engine underneath. The difference is how much of the property it is allowed to run.
| Capability | GoMotel | gohotel Pro | gohotel Premium |
|---|---|---|---|
| AI voice | |||
| External reservation calls | Included | Included | Included |
| In-room guest service calls | Included | Included | Included |
| Languages | 1 primary | Up to 3 | Custom set |
| Warm transfer to a person | Included | Included | Included |
| Call summaries and transcripts | Included | Included | Included |
| Sentiment and outcome analysis | — | Included | Included |
| Operations | |||
| Room board and front desk | Included | Included | Included |
| Department routing | — | Included | Included |
| SLA timers and overdue alerts | — | Included | Included |
| Triage and assignment queue | — | Basic | Full |
| Human approval gates | — | — | Included |
| Multi-property console | — | — | Included |
| Platform | |||
| Webhooks and REST API | Basic | Full | Full |
| PMS / CRS integration | On request | Included | Included |
| CRM / POS integration | — | Included | Included |
| SSO and audit logs | — | — | Included |
| Private cloud or on-premise | — | — | Included |
| Support | Standard | Priority | Dedicated + custom SLA |
Pricing
Two ways to buy it.
Start with voice on top of what you have. Move to the complete platform whenever it makes sense — or never.
Complete platform
GoMotel
The complete motel operating platform, voice included.
From $299per property / month
- Everything in GoMotel Voice
- Front desk and room board
- Reservations and walk-ins
- Housekeeping board
- Billing, charges and payments
- Rates, room types and policies
Questions
GoMotel, answered.
The management screens are optional. Many owners run voice only for the first month and never open the dashboard until they want to.
It sends a hosted payment link from your existing provider. Card numbers are never spoken to or stored by the agent.
That is usually the first reason owners sign up. Calls between 22:00 and 07:00 are answered, quoted and booked without waking anyone.
Yes. The line is either ported or forwarded; the number on your sign does not change.
See it answer your calls.
Thirty minutes, your property, your questions. We will show you the same console you just watched, connected to a phone number.